customer service

Shipping Info

Our primary shipping service is FedEx. All of our products ship from our warehouses in Plainview, NY and Brooklyn, NY. 

Free Shipping Offers

100% of the products on our site ship for free for orders above $100. This offer applies to "Standard Shipping" which will be FedEx Ground or FedEx Home Delivery. Free shipping promotions are available on domestic shipments only. All orders below $100 are subject to a flat rate shipping charge of $9.95.

Delivery Time

The method of delivery - our Free shipping method is either FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered.  

Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed. We make our best effort to ship orders on the same day as they are received.

International Shipping

If you'd like to make a purchase and have it shipped internationally, please send us an email at service at sales@javabeanplus.com. Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send an invoice. Our Customer Service team will contact you to make all the arrangements.